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Frequently Asked Questions (FAQ)
1. What types of custom apparel do you offer?
We specialize in custom sportswear, including team uniforms, gym and fitness wear, dance and athletic wear, and other personalized clothing. We cater to apparel brands, teams, clubs, and individual customers.
2. Can I order a sample before placing a large order?
Yes! We understand the importance of checking the quality of your custom apparel. You can order a sample to check stitching, fabric, and design quality. Typically, sample construction takes 1 week, with an additional 3-4 days for delivery.
3. What is the minimum order quantity (MOQ) for custom apparel?
Our minimum order quantity (MOQ) per item is 30 to 50 pieces. This applies to custom team orders, sports uniforms, and other bulk items.
4. How long does it take to receive my custom apparel order?
For custom team or club orders (100 to 1000 pieces), the standard turnaround time is 2 weeks, excluding shipping. For more specialized items, like football, baseball, or ice hockey uniforms, the turnaround time may be up to 3 weeks.
5. Can I customize my order with player names and numbers?
Yes! We offer customization for player names, numbers, and other personalized elements on team uniforms and apparel.
6. What payment methods do you accept?
We accept wire transfers, as well as payments through Western Union, MoneyGram, and other international payment services.
7. Do you offer international shipping?
Yes, we offer international shipping and can deliver custom apparel orders to nearly any location worldwide.
8. Do you offer free custom samples?
Yes, we offer free custom samples based on your design ideas, allowing you to review the quality before committing to a bulk order. Specific terms and conditions apply for the free sampling process.
9. How do I place an order for custom apparel?
To place an order, simply contact us through our website or customer service, share your design details, and we'll guide you through the process of finalizing your order.
10. Can you help with designing custom apparel?
Yes! If you need assistance with the design of your apparel, our team can help you bring your ideas to life. We offer design support to ensure your custom apparel meets your needs.